Privacy Policy

Privacy Policy for TenexCasino

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website or mobile application.

Data Collection

We collect personal data from you when you:

• Register an account with us
• Make a deposit or withdrawal
• Contact our customer support team
• Use our website or mobile application

The personal data we collect may include:

• Your name and contact details (email, phone number, address)
• Financial information (bank account details, credit card information)
• Login credentials (username, password)

Data Usage

We use your personal data to:

• Provide you with a safe and secure online gaming experience
• Process transactions, including deposits and withdrawals
• Verify your identity and age
• Send marketing communications and promotions
• Improve our website and mobile application

Data Sharing

We may share your personal data with:

• Our payment processors to facilitate transactions
• Our software providers to ensure the security and fairness of our games
• Regulatory bodies, such as eGaming Curacao, for compliance purposes
• Law enforcement agencies if required by law

Security Measures

We implement robust security measures to protect your personal data, including:

• Encryption using SSL 256-bit encryption
• Secure servers located in secure data centers
• Regular software updates and patches

Your Rights

You have the right to:

• Access your personal data
• Rectify or erase your personal data
• Restrict processing of your personal data
• Object to direct marketing communications
• Data portability (exporting your personal data)

Data Retention

We retain your personal data for as long as necessary to provide you with a safe and secure online gaming experience. This includes:

• Registering and verifying your account
• Processing transactions
• Complying with regulatory requirements

Changes to this Policy

We reserve the right to update this Privacy Policy at any time without prior notice.

By registering an account or using our website, you agree to our Privacy Policy as outlined above.

If you have any questions or concerns about this Privacy Policy, please contact us.

Effective Date: 2023